
1. Tell Us What You Need
Start by sending us basic information about what you are buying or shipping from China.
Useful information includes:
- Product name
- Product category
- Supplier link
- Number of suppliers
- Estimated quantity
- Estimated weight
- Estimated volume
- Destination country
- Destination city
- Required service
- Expected shipping time
If you do not yet know the exact weight or carton dimensions, supplier information or product links are usually enough for us to review the first step.
2. We Review Your Shipment Requirements
Our China team reviews the information you provide and determines what warehouse and shipping services may be needed.
Depending on the order, this may include:
- Warehouse receiving
- Product inspection
- Photo and video checking
- Multiple-supplier consolidation
- Riconfezionamento
- Custom packing
- Palletization
- Wooden-case packing
- International shipping
- DDP shipping
Special products may require additional review before they are sent to the warehouse.
3. Confirm the Product Type
Different products require different handling and shipping arrangements.
We confirm whether the shipment contains:
- Merci varie
- Clothing and textiles
- Mobili
- Building materials
- Electronics
- Macchinari
- Batterie
- Energy storage products
- Food products
- Cosmetics
- Liquids
- Powders
- Prodotti chimici
- Fragile products
- Oversized cargo
This helps us determine whether any special packaging, documents or shipping channels are required.
4. Receive the China Warehouse Address
Once the shipment has been reviewed, we provide the warehouse receiving information needed for your suppliers.
You can then give the warehouse address and receiving reference to:
- 1688 sellers
- Taobao sellers
- Alibaba suppliers
- Chinese factories
- Trading companies
- Packaging suppliers
- Multiple suppliers
Your suppliers ship the goods domestically within China to our warehouse.
5. Send Us the Domestic Tracking Numbers
After each supplier ships the goods, send us the Chinese domestic tracking number.
This helps us match arriving packages with your order.
Useful information may include:
- Supplier name
- Domestic tracking number
- Product name
- Expected carton quantity
- Customer reference
- Order number
When buying from multiple suppliers, each tracking number should be provided separately.
6. Goods Arrive at Our China Warehouse
When the packages arrive, our warehouse receives and records them.
We can record:
- Arrival date
- Supplier
- Domestic tracking number
- Number of cartons
- Visible package condition
- Customer reference
- Product information
Each shipment can be identified before further warehouse handling begins.
7. Check the Outer Packaging
Before opening the goods, we can check the visible condition of the supplier packaging.
We look for:
- Crushed cartons
- Torn cartons
- Open cartons
- Loose tape
- Water damage
- Broken pallets
- Damaged wooden cases
- Exposed products
- Other obvious transport damage
Photos can be taken if the shipment arrives with visible damage.
8. Confirm Which Packages Have Arrived
If you are buying from several suppliers, we can help keep track of which supplier shipments have reached the warehouse.
The status may include:
- Received
- Waiting for inspection
- Waiting for other suppliers
- Ready for consolidation
- Waiting for customer confirmation
- Ready for packing
- Ready for shipping
This allows you to decide whether to wait for additional goods or continue with the shipments already received.
9. Product Inspection if Required
If you request inspection, the warehouse can check the goods according to your instructions.
Depending on the product, this may include:
- Quantità
- Model
- Color
- Size
- Visible condition
- Packaging
- Labels
- Accessories
- Dimensions
- Obvious defects
The inspection scope should be confirmed before the work begins.
10. Photo and Video Check
Photos or videos can be provided so you can see the actual goods before they leave China.
The visual record may include:
- Outer cartons
- Open cartons
- Products
- Labels
- Accessories
- Measurements
- Packaging
- Defects
- Finished packing
If there is something specific you want to see, you can send detailed photo or video instructions.
11. We Report Any Obvious Problems
If visible problems are found, we can document them before international shipping.
Examples include:
- Wrong product
- Wrong model
- Wrong color
- Wrong size
- Missing quantity
- Missing accessories
- Visible damage
- Damaged packaging
- Incorrect labels
- Broken components
Photos or videos can be sent to help you review the issue.
12. You Decide How to Handle Problems
If there is a problem, the goods do not need to be shipped internationally immediately.
Depending on the situation, you can choose to:
- Accept the goods
- Request additional inspection
- Ask the supplier for replacement
- Return the goods to the supplier
- Ask the supplier to resend missing items
- Separate defective products
- Request repacking
- Continue shipping the acceptable goods
This allows many supplier problems to be handled while the products are still in China.
13. Wait for Other Supplier Orders
If you have several suppliers, goods that arrive earlier can remain at the warehouse while we wait for the remaining shipments according to the agreed storage arrangement.
This is useful when buying:
- Different products from multiple 1688 sellers
- Furniture and accessories from different factories
- Products and custom packaging separately
- Gift-set components from several suppliers
- Samples from multiple manufacturers
Once the required shipments have arrived, consolidation can begin.
14. Consolidate Multiple Supplier Shipments
Instead of shipping every supplier package internationally on its own, compatible goods can be combined.
The warehouse may:
- Open supplier cartons
- Sort products
- Remove unnecessary domestic packaging
- Separate different SKUs
- Combine compatible goods
- Prepare fewer international shipping cartons
The objective is to create a more manageable final shipment.
15. Repack the Goods if Needed
Supplier packaging may not be suitable for international transport.
Depending on the products and your requirements, we can:
- Replace damaged cartons
- Use stronger cartons
- Remove oversized packaging
- Add bubble wrap
- Add foam
- Add corner protection
- Fill empty space
- Separate fragile products
- Add straps
- Prepare pallets
- Prepare wooden cases
The packing method is selected according to the actual goods.
16. Prepare Custom or Ready-to-Distribute Packaging
If you need products prepared in a specific format, repacking can be completed before international shipping.
For example, products can be prepared as:
- Wedding favors
- Corporate gifts
- Retail sets
- Event giveaways
- Sample kits
- Promotional packages
- Customer gift boxes
Products from several suppliers can be combined with:
- Custom boxes
- Cards
- Stickers
- Inserts
- Ribbons
- Bags
- Protective materials
The finished packages can arrive ready for distribution.
17. Confirm the Final Packing Result
After consolidation and repacking, we can provide information about the completed shipment.
This may include:
- Final carton quantity
- Packing photos
- Number of products per carton
- Products included in each carton
- Packaging type
- Pallet information
- Wooden-case information
You can review the packing result before international dispatch where required.
18. Measure the Final Shipment
Once the final packaging is complete, each shipping unit can be measured.
We record:
- Length
- Width
- Height
- Number of cartons
- Pallet dimensions
- Wooden-case dimensions
Final measurements are important because international freight costs may depend on volumetric weight.
19. Weigh the Final Shipment
The completed shipment is weighed after packing.
We can record:
- Weight per carton
- Total actual weight
- Pallet weight
- Wooden-case weight
The final packed weight is more reliable for freight pricing than an early supplier estimate.
20. Review Shipping Options
Based on the final shipment information, we can review suitable international transport options.
Depending on the goods and destination, options may include:
- Express courier
- Air freight
- Air DDP
- Sea freight
- Sea DDP
- Rail freight
- Truck transportation
- Special cargo routes
The best option depends on cost, delivery time, product type and destination.
21. Confirm the Shipping Quotation
The final quotation can be prepared using the actual shipment information.
Pricing may depend on:
- Tipo di prodotto
- Actual weight
- Volumetric weight
- Number of cartons
- Destinazione
- Shipping route
- Customs requirements
- DDP or non-DDP service
- Trattamento speciale
- Remote-area delivery
You review and confirm the shipping arrangement before dispatch.
22. Prepare Shipping Information
Before the goods leave China, the necessary shipping information is prepared.
Depending on the shipment, this may include:
- Receiver information
- Packing list
- Commercial invoice
- Product description
- Quantità
- Declared value
- HS code information
- Country of origin
- Product-specific documentation
Special cargo may require additional documents.
23. Final Pre-Shipment Check
Before handover to the international carrier, we can complete a final check of the shipment.
This may include:
- Final carton count
- Final packing condition
- Final weight
- Final dimensions
- Receiver information
- Shipping labels
- Required documents
- Special handling instructions
Final shipment photos can also be taken.
24. Goods Leave Our China Warehouse
After the shipment is confirmed, the goods are handed over to the selected logistics provider.
Depending on the shipping method, they may move to:
- Courier sorting center
- Air cargo terminal
- Freight consolidation warehouse
- Seaport
- Container loading facility
- Rail terminal
- Truck terminal
International transportation then begins.
25. Export Transportation From China
The goods complete the required export handling before leaving China.
The exact process depends on:
- Shipping method
- Tipo di prodotto
- Carrier
- Cargo classification
- Destinazione
Special goods may require different handling from ordinary general cargo.
26. International Transportation
The shipment travels from China toward the destination country.
Transportation may involve:
- Aircraft
- Ocean vessel
- Rail
- International truck
- Multiple logistics hubs
- Transshipment points
The route depends on the selected service.
27. Tracking Information
Where tracking is available, shipment information can be provided after dispatch.
Depending on the route, this may include:
- Courier tracking number
- Air waybill
- Freight reference
- Container information
- Local delivery tracking number
Some multi-stage shipments may use different tracking numbers during different parts of the journey.
28. Arrival at the Destination Country
When the shipment reaches the destination country, it normally enters the import handling process.
The cargo may arrive at:
- Airport cargo terminal
- Seaport
- Customs warehouse
- Bonded facility
- Logistics hub
- Courier distribution center
The next step depends on the selected shipping service.
29. Customs Clearance
The shipment may need to complete customs clearance before local delivery.
Customs may review:
- Commercial invoice
- Packing list
- Product description
- Declared value
- HS code
- Country of origin
- Importer information
- Product documents
- Duty and tax information
Additional information may be requested by customs authorities.
30. DDP Customs Handling Where Applicable
If you selected a confirmed DDP service, customs clearance arrangements and applicable duty or tax handling follow the scope agreed in the quotation.
The exact DDP arrangement can vary depending on:
- Country
- Product
- Cargo value
- Shipping route
- Customs requirements
The included services should therefore be confirmed before shipment.
31. Customs Release
Once the required import procedures are completed, the goods are released into the local delivery network.
The shipment may then move to:
- Local courier
- Regional warehouse
- Trucking provider
- Freight distribution center
- Last-mile delivery company
32. Last-Mile Delivery
For door-to-door services, the local carrier delivers the goods to the confirmed destination address.
Depending on shipment size, this may involve:
- Parcel courier
- Freight truck
- Pallet delivery
- Commercial delivery service
Large or heavy cargo may require the receiver to arrange suitable unloading conditions.
33. Receive Your Goods
When the shipment arrives, check the external condition of the packages as soon as practical.
If visible transportation damage is found, it is useful to:
- Take photos
- Take videos
- Keep the original packaging
- Record the delivery condition
- Retain delivery documents
- Report the issue promptly
These records may be needed if a transportation claim is reviewed.
34. One Process From Chinese Supplier to Your Door
The complete service can connect the major steps between purchasing from China and receiving the goods overseas:
- Supplier ships to our China warehouse
- Warehouse receives the goods
- Goods are identified
- Inspection is completed if requested
- Photos and videos are provided
- Problems can be handled in China
- Multiple supplier orders are consolidated
- Goods are repacked
- Final weight and dimensions are recorded
- Shipping options are reviewed
- International transportation is arranged
- Customs procedures are completed according to the selected service
- Local delivery is arranged
- Goods arrive at your destination
The purpose is to give overseas buyers a clearer and more manageable way to handle products in China before international delivery.