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Photo & Video Check


1. Shipment Arrival Documentation

When goods arrive at our China warehouse, we can photograph the shipment before any inspection, consolidation or repacking work begins.

The arrival record can include:

This gives overseas buyers a visual record of how the goods arrived at the warehouse.

2. Outer Packaging Photos

Before opening the shipment, photos can be taken of the original supplier packaging.

We can document:

If the package arrives damaged, close-up photos can be taken before the carton is opened.

3. Open-Carton Photos

After opening the carton, we can photograph how the supplier packed the goods inside.

This may show:

These photos can help the customer decide whether the original packaging should be kept, reinforced or replaced before international shipping.

4. Product Overview Photos

We can take clear overview photos showing the actual products received at the warehouse.

Depending on the product, the photos may show:

For orders containing multiple SKUs, colors or models, products can be photographed separately where practical.

5. Product Detail Photos

Close-up photos can be taken when customers need to see specific product details.

Examples include:

Customers should tell us which details are important before the photo check begins.

6. Label and Specification Photos

Product labels often contain information that overseas buyers need to verify before shipping.

We can photograph visible information such as:

The warehouse can photograph visible information, but photos do not replace regulatory, certification or authenticity verification.

7. Quantity Photo Documentation

Where practical, photos can be used to support quantity checking.

This may include:

For very large orders, photo documentation is not intended to show every individual unit unless a full-count inspection has been specifically arranged.

8. Measurement Photos

If the customer needs dimensions confirmed, photos can be taken while measurements are being performed.

Depending on the product, this may include:

The measuring tool and measurement point can be shown in the same photo so the customer can understand how the measurement was taken.

9. Weight Photos

Where required, the warehouse can photograph the shipment or package during weighing.

This may include:

The scale display can be included in the photo when appropriate.

Final freight calculations may still depend on both actual weight and volumetric weight according to the selected shipping method.

10. Defect and Damage Photos

If visible problems are found, detailed photos can be taken before international shipping.

Typical problems may include:

We normally recommend taking both an overall photo and a close-up photo so the customer can understand the location and severity of the issue.

11. Video Overview of the Shipment

A short video can provide a broader view of the shipment than individual photos.

A warehouse video may show:

Video is particularly useful when the customer wants to understand the overall condition of a shipment containing multiple items.

12. Product Detail Video

For suitable products, a closer video can be recorded to show specific details.

Examples include:

The customer should provide clear instructions if a specific area needs to be shown.

13. Basic Operation Video

For some products, a basic operation demonstration may be possible when the product can be safely operated at the warehouse and the required conditions are available.

Examples may include:

This does not automatically include professional functional testing, electrical safety testing, endurance testing or laboratory testing.

14. Packing Process Photos

Customers can request photos during the packing or repacking process.

These may show:

This allows the customer to see how the goods are being prepared for international transportation.

15. Consolidation Photos

When goods from several suppliers are consolidated, photos can be taken to show the consolidation process.

The record may include:

This is especially useful for customers purchasing from several 1688, Alibaba, Taobao or factory suppliers.

16. Final Packing Photos

Before the international shipment leaves the warehouse, final photos can document the completed packing condition.

Typical photos include:

These photos provide a visual record of how the shipment looked before dispatch.

17. Customer-Specified Photo Requests

Customers can tell us exactly what they want to see before the warehouse begins the photo or video check.

Useful instructions may include:

Clear instructions are important because different products require different visual checks.

18. Photo and Video Review Before Shipping

Photos and videos can be shared with the customer before the international shipping process is finalized.

If the customer notices a problem, they can decide whether to:

This gives overseas buyers greater visibility before the goods leave China.

19. What Photo and Video Checks Cannot Confirm

Photo and video checks are intended to provide visual information about the goods received at the warehouse.

They do not automatically confirm:

Specialist testing or third-party inspection should be arranged when those checks are required.